What is my browser Cache?

The cache is a feature of your browser that stores website data. Web components such as images, buttons, and icons are some examples of the type of data stored in the browser cache. When visiting a site, cache data (also sometimes referred to as temporary files) is collected so that in the future, the web page loads faster which in turn enhances your online experience.

Why should I clear my browser cache?

Your cache data acts as a memory for your browser. Clearing your cache data will allow your browser to see a web page for the first time again. This means it will build new, more updated cache data based on the latest version of that website, rather than drawing from the browser's memory (cache) of the web page. 

Note: MyWorkpapers will urge our clients to clear their browser cache after we have released any software updates. The notification to clear your browser cache will come through via email, however, if you experience any issues, please get in touch with our Support Team. 

How do I clear my browser cache?

Google Chrome

1. On your computer, open Chrome.
2. At the top right, click More .
3. Click More tools Clear browsing data.
4. Choose a time range, MyWorkpapers recommends All time.
5. Select the types of information you want to remove, in this case, MyWorkpapers recommends only selecting Cached images and files
6. Select Clear data
7. Exit/quit all browser windows and re-open the browser

Firefox

1. Open the Firefox Browser
2. At the top right click
3. From the menu, select Library
4. Select the History menu
5. Select Clear Recent History
6. Choose a time range from the Time range to the clear drop-down menu. MyWorkpapers recommends Everything
7. Select the type of information you want to remove under the History title. In this case, MyWorkpapers recommends only selecting Cache
8. Select Clear Now
9. Exit/quit all browser windows and re-open the browser

Microsoft Edge

1. Open Microsoft Edge e-shaped Edge logo 
2. At the top right, click
3. From the drop-down menu, select Favourites 
4. From the Favourites menu, select History on the right-hand side of the drop-down menu
5. At the top right of the menu, select the Clear history button (usually blue)
6. Select the type of information you want to remove. In this case, MyWorkpapers recommends only selecting Cached data and files
7. Select Clear
8. Exit/quit all browser windows and re-open the browser

Don't see your browser and would like assistance? Please contact our support team via this link