Common issues experienced with a Trial Balance from Class, BGL 360 and Supermate are discussed below.
Reimporting the Trial Balance from Class/Simplefund 360 or Supermate
| Issue | Response |
| The Administrator has updated the figures after the Trial Balance was imported. | The Trial Balance can be reimported which will simply update the figures. Make sure ‘delete existing imported data’ is NOT ticked. To keep the current mapping of the Trial Balance, ensure you tick the 'Reset previously mapped values' tickbox. |
| The incorrect Trial Balance was imported. |
|
| (Supermate only) Fund data not available when importing |
|
| Cannot access the fund list |
|
Roll Forward Files with Class/Simplefund 360 or Supermate Trial Balance import
| Issue | Response |
| There are mapping issues in my Trial Balance in a roll forward file. |
|
Comments
0 comments
Article is closed for comments.